Methods
Audit Jacksonville Queue Aging Before Claim Promotion
This field note is part of the FOBA learning stream. It is meant to orient readers and point toward better source work.
Key points
- Queue age should gate status promotion.
- Aging rows need explicit review notes.
- High-risk stale rows should block final-language upgrades.
Next steps
- Run age audit per claim row.
- Tag stale rows for re-review.
- Escalate aged high-risk rows to Source Review.