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Triage St. Augustine Stale Claims With Priority Rules

Methods

Triage St. Augustine Stale Claims With Priority Rules

This field note is part of the FOBA learning stream. It is meant to orient readers and point toward better source work.

Key points

  • Stale claims should be re-scored by risk and impact.
  • Alias-heavy stale rows require early review.
  • Priority rules keep re-triage consistent.

Next steps

  • Assign stale score per row.
  • Queue high-risk rows first.
  • Route unresolved high-risk rows to Source Review.

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